Three ways we can work together
Business-PRO
Your IT, fully managed. Core covers the essentials — Strategic adds proactive oversight and a technology roadmap. Priced per user.
See plans →Security Upgrades
Layer real cybersecurity on top of your Business-PRO plan. Essential or Advanced, with specialist add-ons available. Pick the tier that matches your exposure.
See upgrades →On-Demand Support
One-off issues, projects, or specialist Apple, security, or cloud work — without a monthly commitment. Pay for what you actually need.
See options →Managed IT for creative and growing businesses
Two tiers. Both give you everything you need to keep your team running. Core covers the essentials — Strategic adds proactive oversight and a technology roadmap.
Security that scales with your risk
Layer real cybersecurity on top of your Business-PRO plan. Two tiers built around what you need. Essential for active platform protection. Advanced for protection plus compliance support. 24/7 SOC monitoring and other specialist services available as add-ons to either tier.
Essential
Solid baseline protection
For businesses who want cybersecurity that's actively run, not just paid for. Continuous monitoring across your directory, email, and dark web exposure. Staff trained, threats detected, alerts investigated. The right starting point for any business taking security seriously.
Includes
- Cloud Directory Security with continuous M365 / Google monitoring
- Cloud Data Exposure Monitoring across M365 and Google Workspace
- Advanced Email Protection (AI-driven, beyond M365/Google native filtering)
- Dark Web Monitoring with credential exposure alerts
- Security Awareness Training and Phishing Simulations, managed end to end
- Domain Spoofing Protection (DMARC Enforcement) by Rubicon
- Plain-English Monthly Security Reporting
Advanced
Active threat monitoring
For businesses with compliance obligations or sensitive client work. Everything in Essential, plus full visibility of your SaaS and web traffic, and the structured support to achieve and maintain Cyber Essentials, TPN, and other security certifications. Built for studios working with major clients and platforms that audit you.
Everything in Essential, plus
- Everything in Essential
- SaaS Application Discovery, surface every cloud app and service in use
- Secure Browsing with DNS and Web Filtering
- Cyber Essentials Gap Analysis and Annual Certification Assistance
- Security Questionnaire Assistance for TPN, vendor reviews and client audits
- 24/7 SOC Monitoring available as an optional add-on
Optional Add-Ons
Available with either Essential or Advanced. Bolt on when you need them. Pricing on request.
| Add-On | Description | |
|---|---|---|
| 24/7 SOC Monitoring | Continuous monitoring by a Security Operations Centre. Threats detected, investigated and contained around the clock. Add to either tier when 24/7 cover is needed. | |
| Password Manager | Per-user secure password vault, managed and supported by Rubicon. Tied into your wider IT documentation. | |
| Cyber Essentials Certification | The certification fee paid directly to IASME, separate from Rubicon's assistance work in the Advanced tier. | |
| Cyber Essentials Plus Certification | Higher-assurance CE+ certification with technical audit, paid to IASME. | |
| Cyber Essentials Initial Certification Project | Full project to take you from gap analysis through implementation to first-time CE certification. | |
| SIEM (Security Information & Event Management) | Aggregates and analyses activity across your IT infrastructure to detect threats and anomalies. | |
| External Penetration Testing | Annual external pen testing by a CREST-accredited tester. Finds vulnerabilities before attackers do. | |
| Internal Vulnerability Scanning | Monthly or quarterly scanning of your internal network for known vulnerabilities. | |
| External Vulnerability Scanning | Monthly scanning of your internet-facing systems for exposed services and known vulnerabilities. |
Not sure which add-ons apply to your business? Tell us about your situation and we'll advise.
Support on your terms
Not ready for a full managed plan? Need specialist help alongside your existing IT team? We offer flexible, responsive support to cover the gaps.
Helpdesk Time Block
Pre-purchase blocks of helpdesk hours at a preferential rate. Use them when you need them — no monthly commitment.
Break-Fix & Reactive Support
Something's broken and needs fixing fast? We'll respond to one-off issues with the same professionalism as our managed clients.
Project & Migration Work
Office moves, server migrations, cloud transitions, new kit deployments — scoped, priced, and delivered by our PS team.
Security Assessment
A structured review of your current posture — identify gaps, prioritise fixes, and get a clear action plan. No sales pitch, just clarity.
Apple Specialist Support
Mac-first teams love us. From Apple Business Manager to MDM to hardware sourcing — specialist Apple support without the Apple Store queue.
Cloud Storage & Collaboration
Egnyte setup, migration from legacy file servers, permissions review, or help getting your team onto a modern collaboration platform.
Not sure what you need? Tell us what's not working and we'll figure it out together.
We've been doing this since 2003
We work exclusively with creative businesses — studios, agencies, architects, production companies. That focus shapes everything we do.
Creative sector specialists
We understand the tools your team depends on — from Adobe Creative Cloud and Vectorworks to Egnyte and Frame.io. We don't need explaining.
Mac and Windows, done right
Most creative teams run mixed environments. We're just as comfortable managing a Mac-first design studio as a Windows-heavy architecture practice.
A UK team, not a ticket system
When you call, a person answers. Our helpdesk is based in the UK and staffed by people who know your systems and your team by name.
Proactive, not reactive
We find issues before you notice them. Continuous monitoring, regular reviews, and a technology roadmap that keeps you ahead.
What our clients say
How we shape your plan
No two creative teams work the same way. Before we quote anything, we get to know yours.
We learn your setup
Number of people, devices, sites, the tools you use, the workflows you depend on, the kit you rely on most. We're trying to understand how IT actually serves your business — not just count seats.
We shape the plan
We match the right plan tier and the right security level to your team. We add or strip out anything that doesn't make sense for how you work. The output is a plan scoped specifically for you, not a brochure rate.
We agree the price
We share a clear breakdown of what's included, what it costs, and why. No surprise add-ons. No vague line items. Once you're happy, we get going.
Ready to see what the right plan looks like for your team?
No obligation. We ask the right questions, then tell you straight what would actually work for a team like yours.