Information about our Company and website
Rubicon IT Limited respects your privacy. This Privacy Policy covers Rubicon's practices for the Rubicon website, as well as to the products, services and web-based applications provided by Rubicon. This Policy explains how we may use certain information we collect when you contact us, visit our website or purchase or use our products and services. By using our website or by purchasing, installing or using any of our products and/or services, you are consenting to our practices as described in this Privacy Policy.
The rubicon-it.co.uk website is owned by Rubicon IT Ltd. Registered in the UK. Reg. 4947573
Last updated: 4th January 2021
Personal Information
Personal Information means information that by itself identifies an individual (such as name, credit card number, or email address) as well as information that can be combined to identify an individual. In this Policy we distinguish Operational Personal Information from Personal Information in Content that may be backed up, stored or hosted through use of our Products, and treat each type of Personal Information differently, as described below.
Operational Personal Information
Operational Personal Information is Personal Information we collect and use in order to provide, support and market our products and services. Operational Personal Information may include name, address, telephone number, email address and/or credit card number. We collect Operational Personal Information from individuals (including individual representatives of companies or other legal entities such as employees, officers or administrators) who register for, purchase and use our products and services and from individuals who contact us and voluntarily disclose such information to us.
Rubicon collects Operational Personal Information in many ways such as when someone fills out a form on our website, submits an email or other inquiry to us, registers for, purchases or uses a product or service, or requests support for a product or service.
How we may Use Operational Personal Information
Rubicon uses Operational Personal Information for responding to and processing inquiries, orders and service requests or generally for any other purpose related to the original purpose for which the Operational Personal Information was collected. Rubicon also may use Operational Personal Information for supporting your relationship with Rubicon by designing services that are suitable to your needs, general product support and updates, marketing, alerting you to new product or service offerings as they become available, continuing existing service and support, and other similar purposes.
Personal Information in Content
We treat all Content that is stored or hosted using our services in the same manner, described below, regardless of whether or not it contains Personal Information.
How we may use Content
Rubicon will not view, access or use Content, including Personal Information within Content, except as needed to actually provide our products and services, as authorised by Customers in connection with product and service support as described below, or as otherwise described in this Privacy Policy.
In the course of providing any product and service support requested by a Customer, Rubicon may have incidental access to Content. Any Customer request for product or service support will be deemed express permission for us to access Content as needed for the limited purposes of providing the requested support.
Aggregate Information
Personal Information, including any Personal Information in Content, does not include Aggregate Information, which is information we collect or process about a group or category of data. Aggregate Information cannot be attributed to any individual. We may use and share such Aggregate Information to improve products and services, develop new products and services, understand and/or analyse usage, demand, and general industry trends, and generally for any purpose related to our business. No Personal Information is included in Aggregate Information.
How we may Share Personal Information and Content
Rubicon will not give, sell, share, or trade any Operational Personal Information or any Personal Information in Content to any party outside of Rubicon except as outlined in this Policy or with appropriate consent. We may disclose Personal Information to a third party in the following limited circumstances:
- As needed to enforce Rubicon's Terms of Use, policies and any other contractual relationships with our Customers - When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend our website or products and services against possible attacks, or protect the property and safety of Rubicon, our Customers or the public - As required by law, such as to comply with a witness summons, warrant, regulatory oversight or similar legal process - In connection with any potential sale, transfer, merger, consolidation or other transaction involving all or part of our company
Transfers of Personal Information
We may transfer Personal Information, including in Content, to countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which the information was initially provided. When we transfer Personal Information to other countries, we will protect that information as described in this Privacy Policy.
Cookies and Other Passive Data Collection
Our website uses cookies to make the site work, measure usage, and improve your experience. For full details of the specific cookies we set, how they work, and how to manage your preferences, please see our Cookie Policy.
Rubicon's Commitment to Security
Rubicon is committed to protecting all Personal Information and Content we collect and use. To that end, we have implemented commercially reasonable physical, administrative and technical safeguards to help us protect Personal Information and Content under Rubicon's direct control from unauthorised access, use and disclosure. However, no system of electronic data collection, storage and retrieval can be made entirely impenetrable and by continuing to use our website, products and services you acknowledge and accept that despite the reasonable measures we employ, we do not guarantee that our website, product, services and procedures are invulnerable to all security breaches or immune from viruses, security threats or other risks.
External Links / Third Party Websites
Rubicon's website may provide links to and be accessed via links from third-party websites, including social media websites, whose privacy policies differ from those of Rubicon. Even if the third-party is affiliated with Rubicon through a business partnership or otherwise, Rubicon is not responsible for the content, privacy policies, or practices of such third-party websites. External links are provided for convenience only and access to these links is at your own risk.
Review and Opt Out
If you have any questions about this Privacy Policy, Rubicon's privacy practices, or if you would like to review, correct, access, amend or delete your Operational Personal Information, please contact us at privacy@rubicon-it.co.uk
If you choose not to receive general communications from us in the future, please contact us at privacy@rubicon-it.co.uk. Alternatively, you can unsubscribe or update your preferences at any time using the links provided at the bottom of all our marketing communications.
Please note that you may not opt out of receiving communications from us related to your use, support or payment for our products and/or services.
Children
Our website, products and services are not designed or intended to appeal to minors and we do not knowingly attempt to solicit or receive any information from children. However, if a child under 13 has provided Rubicon with Operational Personal Information, the parent or guardian should contact Rubicon immediately at privacy@rubicon-it.co.uk so we can delete such information from our files.
Cookies
Our website uses cookies to make the site work, measure usage, and improve your experience. For full details, including the specific cookies we set and how to change your preferences, see our Cookie Policy.
Updates to our Policy
We may update this Privacy Policy from time to time. Please consult the "Effective Date" above to see when the Policy has been most recently updated. We encourage you to check this Policy frequently to see updates that may affect how your information may be used. Your continued use of our website, products and services constitutes acceptance of any changes to this Policy.